Privacy Policy
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Welcome to Addlore, owned and operated by Indie Radiation Private Limited, which is committed to protecting user privacy. This Privacy Policy outlines how we collect and use your information when you access our website, https://addlore.com (the “Website”) and related services (the “Services”). We use this information to enhance your experience, respond to your inquiries and provide you with valuable information. By accessing our Website or Services, you agree to this policy and our Terms.
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1. Consent to Privacy Policy
By accessing and using our Platform, you consent to the collection and use of your personal information as outlined in this Privacy Policy. If you are not comfortable with these terms, please discontinue using our Platform. This consent includes the collection and use of your personal information, communications related to our services, marketing messages sent to your registered mobile number, call recordings for customer service quality and interactions on social media platforms.
Consent for Communications
By providing your mobile number, you consent to receive service-related communications, even if your number is registered under the DND/NCPR list as per TRAI Regulations. You acknowledge that communications from us will not be considered Unsolicited Commercial Communication under Regulation 2(bw) of the TRAI Regulations.
2. Information We Collect
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2.1 Personal Information
When you register as a buyer, you are required to complete certain steps, which is ordering a subscription, entering contests or promotions, subscribing to newsletters and contacting customer service. The information collected may include your name, email address, mailing address, phone number, call recordings from customer service interactions, technical details about your device and software, system and application information, along with your product interests and preferences. Personal Information is any data that identifies you, directly or indirectly, or can identify you when combined with other details. We use this information to offer personalized services, improve functionality and communicate effectively. It excludes publicly available data or information shared under the Right to Information Act, of 2005.
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2.2 Financial Information
In addition to the personal information you provide, we collect financial details, such as your bank account information, credit/debit card details, and other payment instrument. All payment processing is securely managed by third-party processors, and we do not store or retain any complete financial information on our systems. This ensures that your financial data is protected and processed in line with industry security standards.
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2.3 Other Information
In addition to the personal and financial information mentioned above, we may collect other types of information, including technical and social media data, to enhance your experience with our Services. Information that we automatically collect when you use the Services is your IP address, browser type and language preferences, along with data about the pages you visit, the time spent on each page and your order information. Additionally, we gather cookie data, device information, technical details about your device and system and application software details to help improve functionality and personalize services.
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Through our presence on social media platforms like Facebook, Instagram, LinkedIn and Twitter, we may also collect information related to your interactions with our accounts. This includes your user ID, profile picture, shared content and interaction data. We may also collect information based on your social media privacy settings, allowing us to better understand and engage with your preferences across different platforms.
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3. How We Use Cookies
At Addlore, we utilize cookies to enhance and personalize your experience on our website. Cookies are small text files stored on your device that allow us to remember your preferences, improve site performance, and analyze how visitors interact with our content. By using cookies, we can offer a more tailored and efficient browsing experience, ensuring that the website functions seamlessly and meets your needs. You have the ability to manage and disable cookies through your browser settings. However, please be aware that disabling cookies may impact your experience and limit certain features or functionalities on our website. For example, some personalized content or preferences may not be remembered, and some interactive elements may not perform as intended.
By continuing to use our website, you acknowledge and consent to our use of cookies as described in this policy. If you have any concerns or require further information about our use of cookies, please feel free to reach out to us. -
4. How We Use Your Information
At Addlore we use your personal, financial and other information to process your orders, provide our services, send important updates and communicate about your account. With your consent, we may also send marketing materials. To gain deeper insights into our users, we may analyze collected data to refine our services, enhance functionality and improve the overall user experience.
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5. Information Sharing
We may share your information with trusted third parties to facilitate our services. This includes service providers for delivery, marketing and customer support, as well as payment processors to securely handle transactions. Additionally, we may collaborate with marketing partners for contests and promotions. In compliance with legal requirements, we may disclose information to authorities when necessary. In the event of a merger, acquisition or sale of our business, relevant data may be shared with business partners as part of the transition.
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6. Your Rights
Under your rights, you have access to your personal information, the ability to update or delete it, you can manage your cookie preferences and if any situation you can always unsubscribe from marketing emails. Please note, that you will continue to receive essential transaction-related emails.
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7. Data Security
According to data security measures we prioritize the security of your information with industry-standard measures, but please be aware that no internet transmission is fully secure.
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8. Children’s Privacy Policy
Protecting children's privacy is important to us. Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors. If you are under 18, please refrain from sharing any personal details. We encourage parents and guardians to supervise their children's online interactions and educate them on safe internet practices. If you become aware that a minor has provided us with personal information, please contact us immediately so we can take appropriate steps to remove it from our records.
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9. International Users & Third-Party Websites
Our services operate in India, and by using them, you acknowledge and consent to the transfer, processing, and storage of your data in India, where data protection laws may differ from those in your country. We are not responsible for the privacy practices, policies, or content of any third-party websites linked from our platform. These websites operate independently, and their data collection practices may differ from ours. We strongly encourage you to review their privacy policies before interacting with them or providing any personal information..
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10. Privacy Policy Updates
The effective date of this Privacy Policy is mentioned at the top. We may revise this policy from time to time and will update any changes on our platform once they take effect. Your continued use of our services after such updates constitutes your acceptance of the revised terms. We recommend reviewing this Privacy Policy periodically to stay informed about any modifications.
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11. How to Contact Us
If you have any questions or concerns regarding this Privacy Policy, please feel free to reach out to us. You can contact us via email at hello@addlore.com, and we will be happy to assist you.
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