Terms of Service

  • THIS IS AN ELECTRONIC RECORD IN ACCORDANCE WITH THE INFORMATION TECHNOLOGY ACT, OF 2000 AND THE RULES THEREUNDER. THIS DOCUMENT DOES NOT REQUIRE ANY PHYSICAL OR DIGITAL SIGNATURES.

    Overview 

    Welcome to Addlore! These Terms of Service outline the rules and guidelines for your access and use of www.addlore.com and any related mobile applications (referred to as the "Website"), as well as the products and services available through our platform. By visiting and using our Website, you enter into a legally binding agreement with Indie Radiation Private Limited, the company behind Addlore.

  • Indie Radiation Private Limited, a company registered in India under CIN: U46309MH2023PTC406038, is the owner and operator of the website. Our registered office is located at 7, 705, Ajmera Sikova, LBS Road, Ghatkopar West, Mumbai, Maharashtra, India, 400086. We are licensed to manage and operate the website and supply products directly to customers who engage in transactions via our platform.

    By accessing or using the Website, you agree to comply with and be bound by these Terms of Service. If you do not agree with any part of these terms, we kindly ask that you refrain from using the Website. We encourage you to review these Terms thoroughly to make the most of the services and products we provide.

1. Account Management and Eligibility

  • 1.1 Eligibility Requirements

    To be eligible to use our services, you must be capable of entering into a legally binding contract under the Indian Contract Act of 1872 and meet the legal age requirements in your state or province. If you are a minor, you must have your transactions conducted through a parent or legal guardian. Business entities must ensure that their representatives are properly authorized through corporate procedures. If you are accepting these Terms on behalf of your employer, you confirm that you have the necessary authority to bind the organization.

  • 1.2 Account Responsibilities

    Under Account Responsibilities, you are responsible for maintaining the confidentiality of your account and must ensure that it is not shared or transferred to others, as only one user account per person is permitted. In the event of any security breaches, you must notify us immediately. You are required to provide current, complete and accurate account information and promptly update any changes, including your email and payment details. We reserve the right to suspend or terminate accounts if these responsibilities are violated.

2. Information Accuracy and Updates

  • 2.1 Content Accuracy

    The information provided on the Website is intended for general informational purposes only. We do not guarantee the accuracy, completeness, or timeliness of the content presented. Historical information may not reflect the most current data and is provided solely for reference. It is advisable not to rely exclusively on the information available on the Website when making decisions. We recommend consulting primary and more reliable sources for accurate information. Any reliance on the material provided on the Website is at your own risk. All product images and descriptions are indicative and may vary.

  • 2.2 Information Updates

    We reserve the right to make changes to the content of the Website at any time without prior notice. While we have no obligation to update information unless required by law, we encourage you to regularly check the Website for any updates. If no specific update date is provided, it may indicate modifications to the information. We may correct any errors, inaccuracies or omissions on the Website without notice, including updates to product descriptions, pricing, promotions, offers, shipping charges, transit times and product availability.

    In the event of inaccuracies, we have the right to cancel orders. This includes any information related to the items mentioned above. It is important to stay informed about any changes or updates to the Website’s content that may affect your transactions and experience.

3. Pricing and Payment Terms

  • 3.1 Pricing Information

    All prices listed on our Website are in Indian Rupees (INR) and include the applicable Goods and Services Tax (GST). We make every effort to ensure the accuracy of the pricing information presented; however, we reserve the right to adjust prices at any time without prior notice. It is advisable to review the pricing details before completing any transactions to ensure you are aware of the current pricing information.

  • 3.2 Payment Methods

    We accept various payment methods, including Credit Cards, Debit Cards, Net Banking and UPI. By choosing any of these payment methods, you confirm that you are legally authorized to use them and that the information you provide is accurate and complete. Please note that we reserve the right to change or update the accepted payment methods at our discretion.

4. Intellectual Property Rights

  • 4.1 Ownership

    All content, trademarks and intellectual property on the Website are the exclusive property of Addlore. You do not have the right to reproduce, duplicate, copy, sell or exploit any of the content or materials found on the Website. The brand names, logos and any other intellectual property associated with Addlore are also the exclusive property of the company.

  • 4.2 Limited License

    You are granted a limited, non-transferable license to access and use the content for personal, non-commercial purposes only. Any modification, derivative works or resale of materials is strictly prohibited. All content should be used in accordance with these terms.

5. User Submissions and Feedback

  • 5.1 User Comments and Submissions

    By submitting any comments, ideas, suggestions, proposals, plans, or other materials ("comments") through our website, whether voluntarily or at our request (such as for contest entries), you grant us irrevocable and unrestricted rights to edit, copy, publish and distribute your comments in any form or medium. Additionally, you authorize us to translate and use your comments in any manner we see fit, without the obligation to provide compensation or attribution to you.

  • 5.2 Our Obligations Regarding Submissions

    We are under no obligation to keep any submitted comments confidential, provide compensation, or respond to any submissions. Additionally, we are not required to maintain, store or preserve any submissions. All submissions are made voluntarily and by providing them, you acknowledge that we have the right to use them at our discretion.

  • 5.3 Content Standards

    You agree that your comments and submissions will not violate any third-party rights, including but not limited to copyright, trademark, privacy or other proprietary rights. Submissions must not contain unlawful, abusive or obscene material and they should not include defamatory content, viruses, malware or harmful computer code. Additionally, you must not use false email addresses, impersonate others or mislead others about the origin of your comments. We reserve the right to monitor, edit or remove any content that, in our sole discretion, we find to be unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable.

6. Billing and Account Information

  • 6.1 Account Accuracy

    You are required to provide current, complete, and accurate purchase and account information, including but not limited to your email address and credit card details. It is your responsibility to promptly update your account information as necessary to ensure its accuracy. If we determine that any account information is inaccurate or incomplete, we reserve the right to cancel or refuse orders.

  • 6.2 Order Restrictions

    We reserve the right to refuse any order, as well as limit or cancel quantities purchased per person, household, or order. We may also restrict orders placed using the same customer account, credit card, or billing/shipping address. Additionally, we may limit orders from dealers, resellers, or distributors. In the event of any changes to your order, we will notify you using the contact information you have provided.

7. Third-Party Services and Tools

  • 7.1 Optional Tools

    We may provide access to third-party tools or services through our Website. However, we do not monitor or control these tools, and they are provided "as is" and "as available." We make no warranties or endorsements regarding the functionality or reliability of third-party tools, and we accept no liability for your use of such tools. The use of third-party tools is at your own risk and discretion. You are responsible for reviewing and accepting any third-party terms and conditions before using those tools. Additionally, any future features on the Website will be subject to the terms outlined in this agreement.

  • 7.2 Third-Party Links and Content

    Our service may include materials from third parties or links to unaffiliated websites. We do not examine or evaluate the content of these third-party materials or websites and make no warranties regarding their accuracy, reliability, or availability. We are not liable for any transactions conducted with third parties or for any goods and services provided by them. We strongly encourage you to review the policies and terms of any third parties before engaging in transactions. Any complaints or concerns regarding third-party content should be directed to the relevant third parties.

8. Accuracy and Error Handling

  • 8.1 Website Information

    Our Website may occasionally contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotional offers, shipping charges, transit times, or availability. While we strive to ensure accuracy, we reserve the right to correct any errors and update information at any time without prior notice.

  • 8.2 Error Correction

    We reserve the right to correct any errors, inaccuracies, or omissions on our Website at any time. This includes modifying or updating information, cancelling orders placed based on incorrect details, and making necessary changes without prior notice. Information may be updated at any time, including after an order has been submitted, to ensure accuracy and transparency in our services.

  • 8.3 Information Updates

    We are under no obligation to update, amend, or maintain the accuracy of any information on our Website, except as required by law. This includes but is not limited to pricing details, product descriptions, and other content. We do not guarantee that all information will always be current or error-free, nor do we commit to notifying users of any changes or updates. Additionally, the presence or absence of an update date on our Website should not be interpreted as an indication of the information’s accuracy or relevance.

9. Liability and Warranties

  • 9.1 Disclaimers

    The Website and all products are provided "as is," without any warranties of any kind, either express or implied. We do not guarantee continuous, error-free service and may, at our discretion, remove the service for indefinite periods. Additionally, any historical information provided on the Website may not be current or accurate. We disclaim all liability for any errors or omissions in the content or for any disruptions to the service.

  • 9.2 Limitation of Liability

    We shall not be held liable for any indirect, incidental, or consequential damages arising from the use of the Website or products. Our maximum liability, in any case, is limited to the amount you paid for the purchase. We are not responsible for third-party content or links, nor are we liable for any errors, inaccuracies, or omissions that may appear on the Website. We reserve the right to correct any such errors without prior notice.

  • 10. Indemnification

    You agree to indemnify, defend, and hold harmless Addlore and our affiliates from any claims, damages, losses, or expenses, including legal fees, arising out of or related to your violation of these Terms, unauthorized use of the Website, infringement of third-party rights, claims resulting from your content or conduct, or breach of any representations and warranties made by you. This indemnification obligation will survive the termination or expiration of this agreement.

  • 11.  Force Majeure

    We shall not be held liable for any service interruptions or failures caused by events beyond our reasonable control, including but not limited to natural disasters, pandemics or epidemics, war or terrorism, labour disputes, government actions, technical failures, or any other unforeseen circumstances. In such cases, we will make reasonable efforts to mitigate the impact, but we cannot guarantee uninterrupted service.

12. Term and Termination

  • 12.1 Duration

    These Terms are effective until terminated by either party. You may terminate this agreement by ceasing to use the Website. We reserve the right to terminate this agreement without prior notice at our discretion. Any obligations incurred prior to termination will remain in effect and continue to be binding even after the termination of this agreement.

  • 12.2 Effects of Termination

    Upon termination of this agreement, all licenses granted to you will immediately terminate, and you must cease all use of the Website. Any liabilities incurred prior to termination will survive, and you will remain responsible for fulfilling any obligations that arose before the termination. Additionally, certain provisions of these Terms, including but not limited to those relating to intellectual property, indemnification, and limitation of liability, will remain in effect even after termination.

13. Legal Framework 

  • 13.1 Governing Law

    These Terms are governed by and construed in accordance with the laws of India. Any disputes arising from or relating to these Terms shall fall under the exclusive jurisdiction of the courts in Mumbai, Maharashtra. Additionally, any disputes shall be subject to arbitration in Mumbai, in accordance with applicable arbitration laws, ensuring a fair and efficient resolution process.

  • 13.2 Changes to Terms

    We reserve the right to modify these Terms at any time, and any changes will take effect immediately upon being posted on our Website. Your continued use of our services after any modifications constitute your acceptance of the updated Terms. It is your responsibility to review these Terms periodically to stay informed of any changes.

  • 13.3 Severability and Waiver

    If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue to remain in full force and effect. Failure on our part to enforce any right or provision under these Terms does not constitute a waiver of such rights. Additionally, no waiver of any specific term shall be considered a further or continuing waiver of that term or any other provision.

  • 14. Entire Agreement

    These Terms constitute the complete and exclusive agreement between the parties and supersede all prior agreements, communications, or understandings, whether written or oral. Any ambiguities in these Terms will not be construed against the party that drafted them. This agreement represents the full understanding and commitment of the parties involved.

15. Contact Information

  • 15.1 Customer Service

    For any customer service inquiries, please email us at hello@addlore.com. Our support team is available Monday to Friday, 9 AM - 6 PM IST to assist you.

  • 15.2 Legal Notices

    Indie Radiation Private Limited

    7, 705, Ajmera Sikova, LBS Road, Ghatkopar West, Mumbai, Maharashtra, India, 400086

    By using our Website, you acknowledge that you have read, understood, and agree to be bound

    by these Terms of Service.